cadenovariqo - Financial Education Built on Core Values

Who We Are

cadenovariqo operates from Glass House, Penn St, Bristol BS1 3BX, United Kingdom. We provide financial education and resources to help people understand personal finance better. When we talk about protecting your information, we mean it. This isn't just legal obligation—it's how we build trust with the people who use our services.

You can reach our data protection team at info@cadenovariqo.com or call us on +447984105204 if you have specific questions about how we handle your information.

Information We Collect

We collect different types of information depending on how you interact with us. Some you give us directly, some we gather automatically, and some comes from how you use our website.

Information You Provide

Your name and contact details when you sign up for our newsletter or contact us

Payment information if you purchase any educational materials or services

Comments or questions you submit through our contact forms

Details about your financial education goals when you express interest in our learning programmes

Information We Collect Automatically

When you visit our website, we collect technical information that helps us understand how people use the site and where we can improve. This includes your IP address, browser type, device information, and which pages you visit. We use cookies and similar technologies for this—more on that below.

How We Use Your Information

We don't collect information just for the sake of it. Everything we gather serves a specific purpose related to providing better financial education services.

To respond to your enquiries and provide the information or services you've requested

To send you educational content and updates about our programmes if you've opted in

To process payments securely when you purchase our materials

To improve our website based on how visitors actually use it

To comply with legal obligations and prevent fraudulent activity

To analyse trends and understand what content resonates with our audience

We base our processing on several legal grounds under UK data protection law. Most often, it's because we need the information to fulfil our contract with you, because we have a legitimate interest in improving our services, or because you've given us consent.

Sharing Your Information

We're not in the business of selling your data. But we do work with certain service providers who help us operate our business, and they may need access to some of your information.

Service Providers We Work With

We share information with companies that provide essential services like email delivery, payment processing, website hosting, and analytics tools. These providers are contractually obligated to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

Sometimes we're legally required to share information with authorities. This might happen if we receive a valid court order or if we need to comply with tax regulations or financial reporting requirements in the United Kingdom.

Important Note

We will never sell your personal information to third parties for marketing purposes. If our business structure changes through acquisition or merger, we'll notify you before your information is transferred or becomes subject to a different privacy policy.

Your Rights Under UK Law

The UK General Data Protection Regulation gives you several rights over your personal information. These aren't just theoretical—you can actually exercise them, and we'll help you do so.

Access: You can request a copy of all the personal information we hold about you

Correction: If any information we hold is inaccurate or incomplete, you can ask us to fix it

Deletion: You can request we delete your information in certain circumstances

Restriction: You can ask us to limit how we use your information

Portability: You can request your data in a machine-readable format to transfer elsewhere

Objection: You can object to certain types of processing, particularly for marketing purposes

Withdrawal: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, contact us at info@cadenovariqo.com. We'll respond within one month, though complex requests might take a bit longer. We'll let you know if that's the case.

How We Protect Your Information

Security isn't something we take lightly. We use industry-standard measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

Our website uses SSL encryption to protect data in transit. We store information on secure servers with restricted access. Payment information is processed through PCI-compliant payment processors—we don't store full card details ourselves.

But let's be honest: no system is completely secure. While we do everything reasonable to protect your information, we can't guarantee absolute security. If you notice anything suspicious related to your account, let us know immediately.

How Long We Keep Your Data

We don't keep information longer than necessary. The retention period depends on why we collected it in the first place and any legal obligations we have.

Contact enquiry data is typically kept for two years unless you become a customer

Customer information is retained for seven years after your last interaction with us to comply with financial record-keeping requirements

Marketing consent records are kept until you withdraw consent, then archived for evidence of compliance

Website analytics data is aggregated and anonymised after 26 months

When we no longer need your information, we delete or anonymise it securely. If we can't delete it for legal reasons, we'll isolate it from active use until deletion becomes possible.

Cookies and Tracking Technologies

Our website uses cookies to function properly and to help us understand how visitors use the site. Some cookies are essential for basic functionality. Others help us analyse traffic or remember your preferences.

Types of Cookies We Use

Essential cookies: Required for the website to work properly

Analytics cookies: Help us understand how people use our site

Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Just know that blocking certain cookies might affect how the website functions for you.

International Data Transfers

Most of our data processing happens within the United Kingdom. However, some of our service providers operate internationally, which means your information might be transferred outside the UK.

When this happens, we make sure appropriate safeguards are in place. This might include using providers certified under recognised data protection frameworks or implementing standard contractual clauses approved by UK authorities.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 16. If you're a parent and believe your child has provided us with information, please contact us so we can delete it promptly.

Changes to This Policy

Privacy regulations evolve, and so do our practices. We update this policy periodically to reflect changes in how we operate or in legal requirements. When we make significant changes, we'll notify you via email if we have your contact details, or through a notice on our website.

The date at the top of this policy shows when it was last updated. We recommend checking back occasionally to stay informed about how we're protecting your information.

Your Right to Complain

We hope to resolve any concerns you have about how we handle your data. But if you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office, the UK's data protection supervisory authority.

You can contact the ICO through their website at ico.org.uk or call their helpline. They're independent regulators who can investigate data protection complaints.

Privacy Policy